Maryland-grown · Cut to order · Farm direct

Ordering and delivery FAQ

Everything you need to know about how ordering works, from how far ahead to order to what to expect when your flowers arrive.

48hoursOrder at least 48 hours before you need your flowers.
4optionsChoose the arrangement that fits the moment.
100%MarylandSourced to order from local farms, never pre-made.

Ordering and timing

How far ahead do I need to order?

At least 48 hours. Your flowers are sourced and cut to order, so we need that window to get them from the farm to your door. If you order today, the earliest delivery date is two days from now.

Why do you need 48 hours?

We don't keep flowers sitting in a cooler. After you order, we collect your flowers from our Maryland farm partners and design your arrangement fresh. That's why it arrives looking like it was just picked.

Can I order for tomorrow?

Not through the website, since the 48-hour window applies to every order. If you have an urgent need, email info@flowrfwd.com and we'll tell you honestly whether we can help.

How do I choose my delivery date?

At checkout, type your requested date into the Requested delivery date field. Not sure which day is best? Tell us the occasion and we'll choose the best day for you.

Can I schedule an order further ahead?

Yes. You can request a date days or weeks out, as long as it is at least 48 hours from the day you order.

Where do you deliver?

We deliver in Annapolis, Baltimore and Washington, D.C. If you're not sure we reach your address, email us before you order.

What's in your arrangement

Where do your flowers come from?

100% local Maryland farms. We source directly from our farm partners, and every order is based on what is available that week.

Will my arrangement look like the photo?

It will match the style, size and feel, but not necessarily the exact flowers. We fill every arrangement with what's growing that week, so photos show what's possible and not a guarantee. No two arrangements are exactly alike, and that's by design.

Can I choose specific flowers or colors?

Add your color preferences in the delivery notes at checkout and we'll do our best to match them. We can't guarantee specific flowers, because availability depends on the week and the season.

What do the stem counts mean?

The stem count is fixed for each size. What's in those stems changes with the season.

Does my arrangement come with a vase?

Glass vases are sold separately for $20.00 each. Add one to your cart alongside your arrangement.

After you order

What happens after I place my order?

You'll get a receipt by email right away. We then source and design your flowers for your delivery date. When they've been delivered, we mark your order complete and send you a delivery confirmation email.

How will I know my flowers were delivered?

You'll receive an email from us once your order is marked delivered.

How do I take care of my flowers?

Trim the stems and put them in fresh water as soon as they arrive. Refresh the water every day or two, and keep them away from direct sun and fruit bowls. Because they're cut to order, they're fresher than most flowers and last longer.

What if something isn't right with my order?

We will always make it right. Contact us at info@flowrfwd.com with your order number and we'll take care of it.

Subscriptions

Do you offer subscriptions?

Yes. We offer subscriptions for each of our four arrangement options, so you can have the one you love delivered on a recurring schedule.

What will be in my subscription deliveries?

Every delivery is sourced fresh from our Maryland farms, so your flowers change with the seasons. The stem count stays the same, and no two deliveries are exactly alike.

Can I add a glass vase to a subscription?

Glass vases are sold separately for $20.00 each. Because of how subscription checkout works, a vase is purchased in its own order. Email info@flowrfwd.com if you'd like help.

Can I change or cancel my subscription?

Yes. Email info@flowrfwd.com and we'll take care of it.

Still have a question?

We're happy to help. Email us and we'll get back to you.

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